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Shipping Policy – Jewellery Export

1. Order Processing

  • All export orders are processed within 2–5 business days after payment confirmation.
  • Custom or bulk jewellery orders may take 7–15 business days to prepare.

2. Shipping Methods

We ship international orders through reliable courier services such as:

  • DHL
  • FedEx
  • UPS

Customers will receive a tracking number once the order is shipped.

3. Delivery Time

  • International delivery usually takes 5–10 business days, depending on the destination country and customs clearance.

4. Shipping Charges

  • Shipping costs depend on order weight, value, and destination country.
  • Shipping charges will be calculated at the time of order confirmation.

5. Customs, Duties & Taxes

  • International orders may be subject to customs duties, VAT, or import taxes.
  • These charges are the responsibility of the buyer.

6. Secure Packaging

  • All jewellery is packed in secure boxes with protective packaging to avoid damage during transit.

7. Lost or Delayed Shipments

  • If a shipment is delayed or lost, please contact us immediately.
  • We will assist in tracking the shipment with the courier company.