Shipping Policy – Jewellery Export

1. Order Processing

• All export orders are processed within 2–5 business days after payment confirmation.
• Custom or bulk jewellery orders may take 7–15 business days to prepare.

2. Shipping Methods

We ship international orders through reliable courier services such as:

• DHL
• FedEx
• UPS

Customers will receive a tracking number once the order is shipped.

3. Delivery Time

• International delivery usually takes 5–10 business days, depending on the destination country and customs clearance.

4. Shipping Charges

• Shipping costs depend on order weight, value, and destination country.
• Shipping charges will be calculated at the time of order confirmation.

5. Customs, Duties & Taxes

• International orders may be subject to customs duties, VAT, or import taxes.
• These charges are the responsibility of the buyer.

6. Secure Packaging

• All jewellery is packed in secure boxes with protective packaging to avoid damage during transit.

7. Lost or Delayed Shipments

• If a shipment is delayed or lost, please contact us immediately.
• We will assist in tracking the shipment with the courier company.